Press release
epay Launches B2B Gift Card Shop for DOUGLAS Group
Full-service outsourcing from a single provider: In addition to operating the gift card system in several European countries and managing third-party distribution of gift cards, epay now also provides the self-service shop for DOUGLAS Group corporate customers in Germany. Additional countries will follow in 2027.
Martinsried (Munich), Germany, 11 Nov 2026 – epay, a business segment of Euronet Worldwide (NASDAQ: EEFT), has launched a new self-service B2B Gift Card Shop for DOUGLAS Group in Germany. At giftcard.douglas.de, companies can quickly order DOUGLAS Gift Cards in large quantities, for example as employee incentives, customer rewards or corporate gifts. epay provides DOUGLAS with a complete B2B gift card commerce platform and manages the entire operation of the shop. DOUGLAS Group announced the launch on October 20, 2026. (1)
A Platform Rather Than a Standalone Solution
The shop is built on epay’s multi-tenant B2B eCommerce distribution solution, which is already used by other brand partners to operate gift card shops for corporate customers. For DOUGLAS, epay further developed the solution with a new UX/UI concept. In addition to the customer experience, the brand experience was a central focus: with DOUGLAS imagery, colors, typography and content, corporate customers experience the familiar DOUGLAS brand environment throughout the B2B shop. The German setup also serves as a blueprint for additional countries.
epay’s scope of services includes development, integration with the DOUGLAS Gift Card platform at epay, website hosting and maintenance, as well as the shop’s ongoing operations, including order processing, payment processing, card production and logistics, digital fulfillment, invoicing and customer support. This provides DOUGLAS with a fully outsourced B2B operation from a single provider.
“With the B2B Gift Card Shop, we are demonstrating what fully outsourcing the gift card business really means: DOUGLAS can focus on its brand while we take care of everything behind the scenes, from issuing and third-party distribution across physical and digital retail channels to operating the B2B shop and delivering the cards,” said Sina Diekmann, Director Issuing at epay.
How Corporate Customers Place Orders
The ordering process is fully digital. Companies register, select the type of gift card, occasion and design, and choose values ranging from €5 to €250. PDF gift cards are generated after the order is placed and are available for download in the customer account, where customers can also access gift card details and check their usage status.
Physical gift cards consist of the mint-colored DOUGLAS Gift Card attached inside a folded card featuring a design tailored to the selected occasion and are delivered by mail. DOUGLAS will continue to serve large corporate customers through its own Key Account Managers.
In Time for the Holiday Season
The shop is launching in time for the most important gift-giving season of the year. Under the “Christmas” occasion, companies can select the “Merry Christmas” design, available either as a physical gift card in a folded card or as a PDF. Gift cards have ranked among the most popular Christmas gifts in Germany for years, including in the corporate sector. (2)
One Partner for the Entire Gift Card Business
The B2B shop is the latest component of a long-standing partnership. epay already operates DOUGLAS’ complete gift card infrastructure in several European countries and continues to expand third-party distribution.
“Gift Cards are much more than a gifting product for us. They are a strategic growth driver that connects our stores, online shop, and app while bringing new customers into the DOUGLAS ecosystem,” said Eberhard Wirtz, Senior Vice President (SVP) Group Sales Channel Excellence. “At the same time, we see significant growth potential in the corporate gifting market. With our new self-service B2B Gift Card shop, we make it easier than ever for companies to purchase DOUGLAS Gift Cards at scale, strengthening our position as Europe’s leading destination for beauty gifting.” (1)
Sources
(1) Press Release DOUGLAS Group
(2) German Retail Federation (HDE): https://einzelhandel.de/weihnachten/12424-beliebtesten-weihnachtsgeschenke as well as https://www.ey.com/de_de/functional/forms/download/2025/11/ey-umfrage-weihnachtsgeschenke-2025
About epay
epay, a business segment of Euronet, is a leading global provider of payment processing and prepaid solutions. The company has built an extensive network of retail touchpoints across 66 countries, connecting brands with consumers around the world. epay offers a broad portfolio of services, products, and solutions that support the distribution of payment, branded payment, and mobile products for more than 1,000 brand partners across commerce, e-commerce, and m-commerce channels. As an end-to-end solutions provider, epay delivers the technology and infrastructure that enable better payment experiences for partners and their customers worldwide. www.epayworldwide.com
Image rights: ©DOUGLAS Group
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Press contact
epay:
Jana Weisshaupt
Global Communications
j.weisshaupt@epay.de