Career

Technical Support Analyst (m/f/d)

As an independent full-service payment provider, we offer our global partners with only one interface a platform that makes it possible to remain completely flexible at all times in the ever-changing payment journey. Our distribution network is one of the fastest growing networks with hundreds of innovative partners in numerous countries. We connect retailers, brands and consumers with scalable Gift Card, prepaid, payment, issuing, acquiring and incentive solutions across all channels and borders. We are the digital payment unit of Euronet Worldwide, Inc. (NASDAQ: EEFT).

Let’s drive the payment journey of the future together!

Do, what you love

  • Reporting: You are responsible for creating reports from SQL databases, analyzing and validating them on a regular basis, and creating complex evaluations
  • Product Configuration: You are part of the configuration of products and in charge of the customer management
  • Testing: You test new product developments and work closely with the product and development team
  • Project Support: You are part of our project team and support the daily business and in creating advanced features for our gift cards
  • Process Optimization: You support the development department in automating processes so that they can continue to act quickly and efficiently in the future
  • Documentation: You document your knowledge and complex interrelationships in our knowledge database

Show us, what you’ve got

  • Education & Experience: You have completed a degree in a technical field or a comparable IT-related education, and have a very good understanding of technical contexts
  • Tech Stack: Ideally, you have knowledge in the following:
    • Programming Languages: Experience in JavaScript, PHP, C++ is a plus, but not mandatory
    • Databases: MySQL or MariaDB
    • Tools: Easy Redmine, Jira or similar ticketing / support management systems
    • Protocols: HTTP, FTP, SFTP, SSH, etc.
  • Personality: You are a self-starter, a great team player and bring excellent problem-solving and communication skills, as well as a logical and pragmatic attitude
  • Language Skills: In our intercultural environment, you can easily communicate in English in any situation (knowledge of German is an advantage)
  • Location: Your work location is Martinsried

Your contact person

Julia Hechenberger

Our Benefits

IT Hub of Euronet/epay

Big Tech Stack

International Colleagues & Projects

Relocation support for applicants from abroad

Permanent employment relationship

Up to 50% home office

Job Ambassador Program

Employee Shares

Toll-free withdrawal of money

Shopping voucher

Employee Shop

Corporate Benefits

Personal development

No Dresscode

Food & Drinks

Events

Please upload your complete application documents incl. your earliest possible start date and your salary expectations in our application tool. Please do not hesitate to contact us if you have any questions.

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